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Course Syllabus
As a way for you to analyze the content of our training modules, below is the basic course outline. Zia Planning Systems can customize the course content to address your agency's particular needs.
A. Welcome and Introduction
B. The "Standard" Enforcement Model: Letters, Letters, and More Letters-> The Fundamental Flaw in this approach that is ineffective.
C. A New Approach - Philosophical Underpinnings
1. Play upon the property owner's basic curiosity
2. Separation of the Animate & Inanimate Objects in the Enforcement Exchange.
3. The Power of Silence in the Enforcement Process
4. Using Human Nature to promote compliance
5. The Effectiveness of Contracts in obtaining compliance
6. Authority known and not used is more effective that Authority used
D. Differences between zoning, property maintenance and CUP enforcement - ONE SIZE DOES NOT FIT ALL!
E. Residential vs. Commercial Property in the Enforcement Process
F. Bank-Owned (REO) Property - how to gain compliance with out-of-town properties (NOTE: These are the easiest properties for enforcement)
G. Role Play: Scenarios
H. Field Applications - for courses extending beyond 1/2 day, a field component is included
I. Conclusion and Q & A
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